Question 1

Your customer has a group of technicians who are working in the following rotating shifts:- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to1 PM- During the Monday through Friday shifts, lunch is every day at 1 PM.Which configuration supports this rotating shift requirement?

Options :

A : Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch

B : Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.

C : Create one shift with two "working time" calendars and include a repeating activity for lunch.

D : Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.

E : Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

Answer: A

Question 2

A client requires that an updated customer's signature and site photograph be captured for all 'reopened'activities.Which property and screen configuration step meets this requirement?

Options :

A : Set the signature and site photograph properties to have 'blank' default values when the condition of 'astatus = reopen' is met.

B : Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.

C : Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.

D : Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.

Answer: A

Question 3

A customer has found that there are some instances where their technicians have recorded either exceptionallyshort (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete")activity durations.Given the importance of accurate data in a time-based self-learning system, which two constraints are in placeand can be modified to ensure that outlier circumstances such as these do not affect future activity durationestimations?

Options :

A : "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"

B : "Personalize the estimation of activity duration" and "Initial ratio of activity duration"

C : "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"

D : "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"

Answer: A,B

Question 4

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

Options :

A : Add a shift to a resource-s calendar.

B : Add working time to a resource-s calendar.

C : Add a work schedule to a resource-s calendar.

D : Add a shift override to a resource-s calendar.

Answer: C

Question 5

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.They want "Meter Read" activities to be removed from the technician's route so that the "New Connect"activities can be assigned if the technician qualifies for the activityThey enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read"activities.What additional settings are required in the route plan to meet the desired behavior?

Options :

A : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".

B : Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

C : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High"

D : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal”

Answer: D

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