Question 1

While most field resources for a particular company should see the countdown that displays the estimated timeremaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only performperiodica work should NOT see it.Which configuration supports the requirement to hide the countdown timer for those 'contractor resources' thatdo NOT need to see it when they are working on their assigned activities?

Options :

A : Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature is disabled.

B : Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.

C : Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.

D : Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

Answer: A

Question 2

A customer requires that their dispatchers have the ability to modify activity start and end times for theirtechnicians via the Core Manage interface when necessary.Which option enables that ability?

Options :

A : Enable the "Allow activity reorder inside the route" feature within the Dispatcher User Type.

B : Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

C : Enable the "Allow action time adjustment in Manage" feature for the Dispatcher User Type.

D : Verify that access to Mobility is enabled within the Dispatcher User Type.

Answer: C

Question 3

Your company has three different levels of "VIP" customers - Gold, Silver, and BronzeOn an Activity Details record, there is a read-only "VIP Status" property where one of these options will beselected.Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token ofappreciation.If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property hasbeen created.What must you do in order to ensure that the check box is visible only in the Activity Details screen for GoldVIP member?

Options :

A : Create a Filter to only show the VoD Service Trial Property if "Gold" appears on the Activity Details page.

B : Set a condition within the VoD Service Trial property to limit visibility.

C : Use a regular expression to limit valid entries to "Gold" only.

D : Add the VoD Service Trial property with a conditional Visibility to the Activity Details screen.

Answer: B

Question 4

A technician has been assigned a scheduled activity that he or she needs to perform later in the day.Their company has a policy that their technicians perform some advance testing as an administrative task priorto the activity.Which option would enable them to account for their time performing these tasks?

Options :

A : selecting "Prework" from within the activity In OFSC Mobility

B : adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility

C : creating a "start-after" link template between the preliminary work and the scheduled work

D : creating a "start-before" link template between the preliminary work and the scheduled work

Answer: B

Question 5

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

Options :

A : A given launch condition can be assigned to multiple message scenarios simultaneously.

B : A given launch condition can only be assigned to one message scenario at a time.

C : A given message scenario can only include one launch condition at a time.

D : A given message scenario can include multiple launch conditions simultaneously.

Answer: B,D

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