Question 1

Which two statements are true regarding OIC-OFSC integration?

Options :

A : The OIC platform can only use SOAP-based adapters for OFSC integration; REST-based adapters will not function for the product combination.

B : Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.

C : Field mapping and process flows between OFSC and external systems can be accomplished through OIC-s GUI.

D : The OIC platform can only use REST-based adapters for OFSC integration; SOAP-based adapters will not function for the product combination.

E : Using OIC to integrate OFSC with a customer-s systems removes the need to develop custom middleware to integrate each system

Answer: A,C

Question 2

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

Options :

A : Add a shift to a resource-s calendar.

B : Add working time to a resource-s calendar.

C : Add a work schedule to a resource-s calendar.

D : Add a shift override to a resource-s calendar.

Answer: C

Question 3

Identify three examples of how filters are utilized within Oracle Field Service Cloud.

Options :

A : Define activity and/or resource assignment preferences within Routing Plans.

B : Display only certain users within the Users screen.

C : Restrict the number of activities that appear on resources' routes.

D : Display only certain resources within the Daily view.

E : Display only certain activities or resources within the List View.

Answer: A,D,E

Question 4

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

Options :

A : Tool

B : Bucket

C : Organization Unit

D : Field Resource

E : Vehicle

Answer: A,D,E

Question 5

A customer has found that there are some instances where their technicians have recorded either exceptionallyshort (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete")activity durations.Given the importance of accurate data in a time-based self-learning system, which two constraints are in placeand can be modified to ensure that outlier circumstances such as these do not affect future activity durationestimations?

Options :

A : "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"

B : "Personalize the estimation of activity duration" and "Initial ratio of activity duration"

C : "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"

D : "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"

Answer: A,B

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