Question 1

Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

Options :

A : When new custom properties are configured within OFSC, they are automatically added to the appropriate configured Daily Extract files.

B : Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.

C : If using an overnight shift, the Daily Extracts for the previous day will be available only after the overnight period configured on the Business Rules screen has passed

D : Daily Extracts can be configured to be available in either XML, CSV or HTML format.

E : The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.

Answer: A,D

Question 2

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

Options :

A : A Time Slot is a configured interval Within which an activity is estimated to start and end.

B : Time Slot is a configured interval within which an activity is estimated to start.

C : An 'all-day' Time Slot-s actual window spans from the beginning of a day-s first configured shift through the end of the last shift

D : Time Slots are used in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.

Answer: B

Question 3

Your customer is using SLAs for some Activity Types. The parameter is empty whensending those activities to OFSC via API.Which statement is true?

Options :

A : OFSC will set the start date depending on the Customer contract rules set within OFSC.

B : OFSC will not create the activity, and an error will be returned in the API response.

C : OFSC always uses the Activity Creation Date as the SLA start date.

D : OFSC will use the Activity Creation Date as the SLA start.

E : OFSC will use available capacity to determine the most suitable start date.

Answer: D

Question 4

Which two statements are true about registering Applications in OFSC?

Options :

A : A unique Client ID and Client Secret must be entered for each registered Application.

B : Applications support OAuth2 using tokens either from OFSC or external providers such as Oracle Identity Cloud Service

C : If the API Access section is left blank, then by default, the Application has read/write access to all available OFSC APIs

D : Applications support restricting access to a white list of certain IP addresses.

E : Separate Applications must be registered if you will be integrating with both REST and SOAP APIs

Answer: B,D

Question 5

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

Options :

A : Add a shift to a resource-s calendar.

B : Add working time to a resource-s calendar.

C : Add a work schedule to a resource-s calendar.

D : Add a shift override to a resource-s calendar.

Answer: C

Confidently Practice Online with Free 1Z0-1003-25 Exam Cram

Buying Options: