Question 1

You have a large list of opt-out requests that were collected via the corporate website before Eloqua wasimplemented.Why is it important to upload those contacts using the import purpose of “Unsubscribe”? (Choose the bestanswer.)

Options :

A : to ensure the email addresses are in the Unsubscribe table, but not in the Contact table

B : to ensure the email addresses will not receive promotional emails, but that they still receive transactional emails

C : to ensure the email addresses are added to the Excluded Domains

D : to ensure the email addresses are added to the Master Exclude

Answer: A

Question 2

What occurs after a campaign reaches its end date? (Choose the best answer.)

Options :

A : The campaign returns to draft mode, and users can reactivate it after changing the end date to a later date.

B : The campaign continues to flow contacts through until it is manually deactivated by a user.

C : The campaign becomes read-only, and campaign activity is no longer tracked.

D : The campaign becomes read-only, and campaign activity is tracked for another 12 months.

Answer: D

Question 3

Do emails sent by the “Send Submitter an Email” from processing step follow contact subscription preferences? (Choose the best answer.)

Options :

A : These emails are considered transactional and will send if a contact is unsubscribed or on the MasterExclude list.

B : These emails will send depending on the configuration set by the user on the “Send Submitter an Email” processing step.

C : These emails follow contact subscription preferences and if a contact is marked as unsubscribe. they will not receive the email.

D : These emails are considered transactional and will send if a contact is unsubscribed, but not to those on the Master Exclude list.

Answer: B

Question 4

Your client would like to hold contacts until they open an email, and then send another follow-up immediatelyafter they open it. If the contacts do not open the email, they would like to wait two weeks and then send themto a different campaign.How would you advise they configure this in the Campaign Canvas? (Choose the best answer.)

Options :

A : Hold all contracts in a two-week step and then determine which action should occur next with a decision step of “Did contacts open email?”.

B : Send contacts to a Program Canvas in order to send a follow-up email and disable the Campaign Canvas.

C : Send all Contacts to the email step and use Scheduling settings to determine when to send the email.

D : Add an evaluation period on the decision step of “Did contacts open email?” with an evaluation period of two weeks.

Answer: D

Question 5

In what order you put these steps when making a template available in Engage? (Choose the best answer.)1. Assign the email to the email group that you enabled for sales.2. Enable the Sales Users security group to have access to the email group.3. Decide which existing or new email group will be available in Engage.4. Create a new email.5. Enable sales users to have access to the email.6. Select the Make This Email Group Available in Eloqua for Sales check box.

Options :

A : 2, 5, 1, 3, 4, 6

B : 1, 2, 3, 4, 5, 6

C : 6, 5, 4, 3, 2, 1

D : 3, 6, 2, 4, 1, 5

E : 3, 4, 1, 2, 5, 6

Answer: D

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