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Question 1

An employee is trying to connect their company laptop to an airport"™s Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes. The internet connection is not working properly. Which of the following should a help desk technician suggest?

Options :

A : Look for a wall socket with RJ45 and try to connect the laptop to it

B : Contact the airport IT department

C : Tell the employee that company policy prohibits connection to public Wi-Fi

D : Reconnect to the network and read the pop-up carefully

Answer: D

Question 2

Which of the following concepts should a technician consider when discussing confidential work projects with individuals outside the company?

Options :

A : EULA

B : EOL

C : SLA

D : NDA

Answer: D

Question 3

What type of attack uses multiple systems to overwhelm a single target?

Options :

A : On-path attack

B : Structured Query Language injection

C : Brute-force attack

D : Distributed Denial of Service

Answer: D

Question 4

While working from home, the Chief Financial Officer (CFO) needs to open reports from accounting

software. When the application opens, the CFO sees the error “unable to connect to database.” Which of the

following should the CFO do first?

Options :

A : Confirm the application is up to date

B : Return to the office

C : Restart the PC

D : Verify the VPN status

Answer: D

Question 5

An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely the reason the administrator received this message?

Options :

A : Support from the computer"™s manufacturer is expiring

B : The OS will be considered end of life

C : The built-in security software is being removed from the next OS version

D : A new version of the OS will be released soon

Answer: B