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To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does
Avaya Workforce Engagement require?
In the archive configuration, which service runs on a Recorder or standalone Central Archive service and
performs the actual archive activity?
The installer will be starting the administration in the Avaya Workforce Engagement. What is the first step in
the administration workflow?
A technician is migrating a customer's system from AWFO V15.1 to Avaya Workforce Engagement R20.X.
the customer has windows 2016 servers. You recommended that the customer use the side-by-side approach.
Which two factors led to this recommendation? (choose two).
The Screen Capture module is installed on an employee desktop.
To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?
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