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What is the maximum number of CTI ports that can be supported by a Cisco Unified Contact Center Express Standard deployment?
A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
Which step library is included in the license for Cisco Unified Contact Center Express Standard?
In a Cisco Unified Contact Center Express application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?
Which option enables you to monitor previous agent seat license usage?
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