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Question 1

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

Options :

A :

100 ms, 3 heartbeats

B : 400 ms, 3 heartbeats

C : 100 ms, 5 heartbeats

D : 400 ms, 5 heartbeats

Answer: C

Question 2

Which option is needed is needed to “user.microapp.media_server=http://mediaserver value on ICM scripts prior to release of 10.x?

Options :

A : Mapping an IP address to hostname on Cisco UCCE

B : CVP to route calls to “mediaserver”

C : Mapping an IP address to hostname on VXML gateway

D : No default “mediaserver” in CVP configuration

Answer: C

Question 3

How can the Extension Mobility feature be described?

Options :

A : As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.

B : As part of the configuration, both device profiles and phones need to be added to the pg user account.

C :

The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone

configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.

D : The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.

Answer: C

Question 4

Which two Cisco Unified ICM scripting nodes support dynamic setting? (Choose two.)

Options :

A :

Percent Allocation

B : Skill Group

C : Precision Queue

D : Call Type

Answer: C,D

Question 5

Which two components must a script be associated with to run? (Choose two.)

Options :

A : CED

B : Media Routing Domain

C : Skill Target

D : Call Type

E : Dialed Number

Answer: A,B