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Exam Code: 500-443
Exam Questions: 130
Advanced Administration and Reporting of Contact Center Enterprise
Updated: 18 Feb, 2026
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Practicing : 1 - 5 of 130 Questions
Question 1

Which criterion can be used to control supervisor workflows?

Options :
Answer: C
Question 2

What is referred to as a switch leg on CVP? 

Options :
Answer: B
Question 3

What is the role of CVP in UCCE/PCCE?

Options :
Answer: B
Question 4

Which two call transfers are supported in PCCE Deployments? (Choose two.) 

Options :
Answer: C,E
Question 5

What are two usages for Call Studio Database lookup? (Choose two.) 

Options :
Answer: A,D
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Practicing : 1 - 5 of 130 Questions

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