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Exam Code: 72301T
Exam Questions: 93
Avaya Aura Communication Applications Support Online Test
Updated: 04 Jan, 2026
Viewing Page : 1 - 10
Practicing : 1 - 5 of 93 Questions
Question 1

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to
confirm that the telephones are not supported and do not integrate with Communication Manager or Session
Manager.
Which two pre-implementation steps were omitted? (Choose two.)

Options :
Answer: A,C

Question 2

When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

Options :
Answer: A

Question 3

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya
Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown
CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

Options :
Answer: A,B

Question 4

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?

Options :
Answer: C

Question 5

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will
initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and
AAM.
Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

Options :
Answer: A

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