Question 1

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Options :

A : It is eight steps that guarantee a logical way to isolate an issue.

B : It is eight steps that ensure a faster time to resolution.

C : It is eight steps used to guarantee systems are operational after an implementation.

D : It is eight steps that define how to escalate third-party integration issues.

E : It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A

Question 2

A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshooting

ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL

was being used.

Which URL must be used to access the AAMS web page?

Options :

A : https: AAMS FQDN or IP address:8443/emlogin

B : http: AAMS FQDN or IP address:8443/emlogin

C : https: AAMS FQDN or IP address:443/emlogin

D : https: SMGR FQDN or IP address:8443/emlogin

Answer: A

Question 3

Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura® System Manager (SMGR)?

Options :

A : the Duplication menu in SMGR web interface

B : the Replication menu in WebRTC web interface

C : the Synchronization menu in Breeze web interface

D : the Replication menu in SMGR web interface

Answer: D

Question 4

A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura ® Messaging (AAM)

and issues the vmstat command.

What information will the display present?

Options :

A : The amount of virtual memory used

B : The status information about the virtual machine

C : The statistical information about voicemail boxes

D :

The count of mailbox password violation attempts

Answer: A

Question 5

Which tool has an option to debug the TLS handshake between the server and the client?

Options :

A : SIP Trace Config and SIP Trace Viewer

B : List trace tac 701

C : traceSM

D : List trace tac 701/tls

Answer: B

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