Question 1

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to

confirm that the telephones are not supported and do not integrate with Communication Manager or Session

Manager.

Which two pre-implementation steps were omitted? (Choose two.)

Options :

A : Establish connectivity.

B : Test all third-party equipment and software.

C : Provide accurate licensing specification.

D : Access support.avayA.com to verify customer systems compatibility.

E : Upgrade Communication and Session Manager.

Answer: A,C

Question 2

When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

Options :

A : an LDAP End Point Policy Group

B : a reverse proxy for LDAP

C : an application relay for LDAP

D : an LDAP Server Flow

Answer: A

Question 3

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya

Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown

CA message being sent by SBCE when it receives the Server Identity certificate from SM.

To solve this problem, which two actions need to be completed? (Choose two.)

Options :

A : Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

B : Export the SBCE identity certificate, and import it into SM.

C : Install the Certificate Authority certificate that signed SM identity certificate into SBCE.

D : Add Certificate Authority certificate into the TLS profile Peer Verification List.

Answer: A,B

Question 4

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.

Which 8D Methodology discipline covers this action?

Options :

A : D8

B : D7

C : D6

D : D5

Answer: C

Question 5

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will

initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and

AAM.

Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

Options :

A : Re-Invite

B : Refer

C : Info

D : Cancel

Answer: A

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