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Question 1

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will

initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and

AAM.

Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

Options :

A : Re-Invite

B : Refer

C : Info

D : Cancel

Answer: A

Question 2

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya

Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown

CA message being sent by SBCE when it receives the Server Identity certificate from SM.

To solve this problem, which two actions need to be completed? (Choose two.)

Options :

A : Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

B : Export the SBCE identity certificate, and import it into SM.

C : Install the Certificate Authority certificate that signed SM identity certificate into SBCE.

D : Add Certificate Authority certificate into the TLS profile Peer Verification List.

Answer: A,B

Question 3

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.

Which 8D Methodology discipline covers this action?

Options :

A : D8

B : D7

C : D6

D : D5

Answer: C

Question 4

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

Options :

A : Business Partners

B : Avaya Tier 2

C : Third Party Support

D : Avaya Tier 3

Answer: B

Question 5

Which tool has an option to debug the TLS handshake between the server and the client?

Options :

A : SIP Trace Config and SIP Trace Viewer

B : List trace tac 701

C : traceSM

D : List trace tac 701/tls

Answer: B