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Question 1

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Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?

Options :

A : 876549432

B : 3876

C : 9432

D : 87654

Answer: A

Question 2

If your software is not working, what is the best practiceto determine how to fix the concern?

Options :

A : Do a root cause analysis and gather information to solve the problem to prevent future Issues.

B :

Use the nine disciplines associatedwith troubleshooting to identify and describe the problem.

C :

The ability to get the software running immediately will solve all business needs.

D : Monitor logs and alerts for Information for a few months to determine the problem.

Answer: B

Question 3

How can an installer identify if a customer has the Call Center Elite package?

Options :

A : Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.

B : Check the Feature-Related System Parameters and look for the "Call Center Elite" field.

C : Check the System-Parameters Customer-Options Form and look for the "EAS" field.

D :

Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced)

field.

Answer: C

Question 4

What mustbe administered In the route pattern for a multi-site Best Service(Services Routing (HSR) application?

Options :

A : The trunk group must be H.323.

B : The FRL settings do not apply to HSR.

C :

Set TSC to y and set CA-TSC to "as needed".

D : The ISDN parameters "QSIG/ETSI TSC Extension" can be left blank.

Answer: D

Question 5

A customer uses the quick installer to install the core applications for their Call Center Elite Multichannel

system.

Which three core server applications require manual configuration during the installation process? (Choose

three.)

Options :

A : Media Director

B : Call Routing Server

C :

Interaction Data Server

D : Web Chat for IIS

E : Email Media Store

Answer: A,B,C