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Question 1

A customer wants to use the TTrace application on their desktop to monitor remote servers.

Is this possible?

Options :

A :

Yes, the customer can use the TTrace Server, the configuration should be installed on the server and the

TTrace console on the client desktop

B : Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C : No, the customer must use the TTrace application from another server

D :

No, the customer must use the TTrace application on the server where it is running

Answer: B

Question 2

Refer to the exhibit.

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1

at 10:00?

Options :

A :

The call will be routes to 2048

B : The call will queue to skill 1

C : The call will be disconnected

D : The call will be routed to 2049

Answer: C

Question 3

In which document can the events tablebe found?

Options :

A : Troubleshooting Avaya Aura® Call Center Elite

B : Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C : Administrator Guide tor AvayaCommunication Manager

D : Feature Description and Implementation for Avaya Communication Manager

Answer: A

Question 4

Which two vector variable types are strictly global in scope? (Choose two.)

Options :

A : stepcnt

B : dow

C : value

D : ani

E : collect

Answer: A,C

Question 5

A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device

Monitor Failure”.

What should you advise the customer to do?

Options :

A : Check the License Director configuration and ensure the service is running

B : Restart and Stop the Media Director to resolve the error

C : Check the Media Director configuration and Avaya Aura® Communication Manager

D : Check the device exists in Communication Manager and that it is added in the AES Security database

Answer: D