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Question 1

A customer wants to use the TTrace application on their desktop to monitor remote servers.

Is this possible?

Options :

A :

Yes, the customer can use the TTrace Server, the configuration should be installed on the server and the

TTrace console on the client desktop

B : Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop

C : No, the customer must use the TTrace application from another server

D :

No, the customer must use the TTrace application on the server where it is running

Answer: B

Question 2

How can an installer identify if a customer has the Call Center Elite package?

Options :

A : Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field.

B : Check the Feature-Related System Parameters and look for the "Call Center Elite" field.

C : Check the System-Parameters Customer-Options Form and look for the "EAS" field.

D :

Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced)

field.

Answer: C

Question 3

In which document can the events tablebe found?

Options :

A : Troubleshooting Avaya Aura® Call Center Elite

B : Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C : Administrator Guide tor AvayaCommunication Manager

D : Feature Description and Implementation for Avaya Communication Manager

Answer: A

Question 4

Which virtual touting feature can be set up to provide nearly first-in, first-out routing?

Options :

A :

Network Call Deflection

B : Network Call Transfer

C : Look-Ahead Interflow

D : Enhanced Look-Ahead Interflow

Answer: D

Question 5

7492-X-page36-image4

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?

Options :

A : 876549432

B : 3876

C : 9432

D : 87654

Answer: A