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Question 1

What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?

Options :

A : Overlapping dial plans

B : Oversubscribed VMPro ports

C : Blocked ACD routes

D : Compromised call encryption

Answer: A

Question 2

Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

Options :

A : Validate that the gateway IP address is present in the IP Phone configuration.

B : Attempt to ping the IP Phone and make a call if the ping is successful.

C : Replace the patch cord of the IP Phone, and if it boots up, make a call.

D : Check for an indicator light where the IP Phone is connected and listen for a dial tone.

Answer: D

Question 3

Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

Options :

A : IP Office Server Edition can support up to 2000 users without additional hardware.

B : IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.

C : IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.

D : IP Office Server Edition is a hardware-based solution.

E : IP Office Server Edition cannot be upgraded to the Select version.

Answer: A,B,C

Question 4

When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?

Options :

A : Voicemail Call Flow

B : Start Point Node

C : Voicemail On

D : Voicemail Collect

Answer: A

Question 5

A customer wants to synchronize the time and date of their IP Office with a local server. In the System menu/Time Config Source, which of the following options would you select?

Options :

A : SNTP

B : Local

C : Voicemail Pro/Manager

D : Network Time Protocol

E : Simple Network Time Protocol

Answer: D