Question 1

A sales rep has left the company and an administrator has been asked to re-assign all their accounts

and opportunities to a new sales rep and keep the teams as is.

Which tool should an administrator use to accomplish this?

Options :

A : Data Loader

B : Mass Transfer Tool

C : Data Import Wizard

D : Dataloader.io

Answer: B

Question 2

Which of the following is not a valid Dashboard Component?

Options :

A : Gauge

B : Chart

C : Custom Report Type

D : Visualforce Page

E : Horizontal Bar Chart

Answer: C

Question 3

Your company needs to track the progress of deals through various stages in the sales pipeline. You want to create a custom business process that will show the progress of a deal and alert users when a deal is at risk of stalling.

What is the correct order of steps to accomplish this?

Options :

A : Create a custom object, create a business process, create a page layout, assign the page layout to a user profile

B : Create a custom object, create a page layout, create a business process, assign the business process to a record type

C : Create a custom object, create a page layout, create a business process, assign the business process to a user profile

D : Create a custom object, create a business process, create a page layout, assign the page layout to a record type

Answer: B

Question 4

In a support organization, a case should be escalated to the next level if it has been open for more than 24 hours without any action.

Which automation tool should be used to achieve this?

Options :

A : Workflow Rules

B : Process Builder

C : Assignment Rules

D : Escalation Rules

Answer: D

Question 5

Northern Trail Outfitters has two different sales processes: one for business opportunities with

four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts

and picklist value options.

What should an administrator configure to meet these requirements?

Options :

A : Validation rules that ensure that users are entering accurate sales stage information.

B : Different page layouts that control the picklist values for the opportunity types.

C : Public groups to limit record types and sales processes for opportunities.

D : Separate record types and Sales processes for the different types of opportunities.

Answer: D

Confidently Practice Online with Free ADX-201 Exam Cram

Buying Options: