Question 1

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

Options :

A : Change the field type to a Lookup Relationship.

B : Select the Allow Reparenting' checkbox on the Master-detail field.

C : Uncheck 'Delete this record also' to turn off cascading deletes.

D : Delete the Roll-up Summary field on the parent.

Answer: B

Question 2

Your company offers different support plans, and each plan has its own response time requirements. As a Salesforce Advanced Administrator, you need to configure the entitlement processes to ensure that each plan’s milestones are automatically applied to cases based on the related account’s support plan.

What should you do to achieve this?

Options :

A : Create a separate entitlement process for each support plan and set entry criteria based on the account-s support plan

B : Create a single entitlement process with multiple milestones and use validation rules to apply the correct milestones

C : Create a single entitlement process with multiple milestones and use workflow rules to apply the correct milestones

D : Create a separate entitlement process for each support plan and use case assignment rules to apply the correct entitlement process

Answer: A

Question 3

HealthCo is a healthcare company using Salesforce to store sensitive patient data. Due to new compliance regulations, HealthCo must track all changes to specific patient fields for seven years.

Which Salesforce feature should they use to achieve this requirement?

Options :

A : Setup Audit Trail

B : Field-Level Security

C : Field Audit Trail

D : Shield Platform Encryption

Answer: C

Question 4

A support agent needs to review a customer’s past interactions with the company.

Which feature of Salesforce allows the agent to see all previous cases, emails, and chat interactions with the customer in a single view?

Options :

A : Service Console

B : Case Feed

C : Live Agent

D : Omni-Channel

Answer: B

Question 5

The sales department has asked to limit access to the Amount field on the Opportunity to only tnose users. In the sales department and on the executtve team, Northern Trail Outfitters uses six custom profiles including Sales User. Marketing user, call Center user. Executive User Sales Manager user, ana call Center Manager user. Field level access is removed from three or the profiles In the sandbox.

What action should an administrator take to make sure this change is in production?

Options :

A : Create a sandbox template and push it to production to reflect the update.

B : Manually restrict access to this field for each profile via Setup Just like the sandbox.

C : Deploy a change set from tht sandbox to prodUGBOffl including the Amount field with all the custom profiles.

D : Process a change set with the profiles that should no longer have access to the field.

Answer: C

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