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Question 1

The business development team at Cloud Kicks thinks the account creation process has too many

fields to fill out and the page feels cluttered. They have requested the administrator to simplify the

process.

Which automation tool should an administrator use?

Options :

A : Approval process

B : Workflow rule

C : Flow builder

D : Validation rule

Answer: C

Question 2

You have received a list of 25,000 lead records, which you suspect contain a high percentage of duplicate records. What is the best tool to use to import these records, and avoid introducing duplicates into your system?

Options :

A : Data Loader

B : Data Import Wizard

C : Data Export

D : Custom Visualforce page

Answer: B

Question 3

A company’s IT department wants to ensure that all users in the organization have access to a custom object, but only a specific group of users should be able to edit the records.

What is the appropriate security control to apply in this scenario?

Options :

A : Private Sharing Model

B : Public Read Only Sharing Model

C : Public Read/Write Sharing Model

D : Controlled by Parent Sharing Model

Answer: C

Question 4

The VP of Sales has requested that you implement a Configure-Price-Quote solution that has been developed by a third-party vendor. This solution can be installed in your own Salesforce organization. Where would you go to install this application?

Options :

A : Apple-s App Store

B : AppExchange

C : The vendor-s website

D : None of the above.

E : Google Play

Answer: B

Question 5

A sales rep has left the company and an administrator has been asked to re-assign all their accounts

and opportunities to a new sales rep and keep the teams as is.

Which tool should an administrator use to accomplish this?

Options :

A : Data Loader

B : Mass Transfer Tool

C : Data Import Wizard

D : Dataloader.io

Answer: B