Question 1

Which of the following is NOT a common concern associated with the use of generative AI models?

Options :

A : Speed of data processing.

B : Hallucination.

C : Propagation of existing biases.

Answer: A

Question 2

Rita, a Salesforce AI specialist, is utilizing an AI-driven tool to predict which customers are most likely to purchase a new product line. Post-implementation, the model’s predictions are inconsistent with actual purchasing behaviors.

Which data quality issue is MOST probable for the observed inconsistencies?

Options :

A : The dataset includes customer data from both urban and rural demographics

B : A substantial portion of the dataset contains duplicate or replicated customer records

C : The model considers customer data from the past three fiscal years

Answer: B

Question 3

Liam, a sales director at HealthFit, wants to gain insights into which of their fitness products is most likely to be popular in the coming quarter based on historical sales and current market trends.

Which AI feature within Salesforce would be most effective for Liam’s goal?

Options :

A : Einstein Voice for logging sales calls via voice commands

B : Einstein Predictive Forecasting to project future sales trends

C : Einstein Chatbots for automating customer support chats

Answer: B

Question 4

Leo, a data scientist, is working on an AI model within Salesforce to help the marketing team optimize their email campaigns. Despite rigorous testing, the deployed model isn’t achieving expected open rates.

Which data quality problem might be the PRINCIPAL cause for this challenge?

Options :

A : The dataset consists of emails sent at various times of the day, capturing different user behaviors

B : Many records in the dataset have inconsistent or incorrect email formats, leading to undeliverable emails

C : The model was trained on both promotional and transactional emails to understand varying content dynamics

Answer: B

Question 5

Which type of bias results from data being labeled according to stereotypes?

Options :

A : Association

B : Societal

C : Interaction

Answer: B

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