Question 1

Carlos, who works for a healthcare startup, employs Salesforce AI to predict patient readmission rates. After deploying the model, he realizes that the predictions are vastly different from the actual readmission figures.

Which data quality issue might be chiefly responsible for this discrepancy?

Options :

A : The dataset incorporates patient feedback post-discharge

B : Significant sections of the dataset have not been normalized, leading to skewed representation of patient conditions

C : The AI model factors in the type and frequency of treatments each patient received

Answer: B

Question 2

What is the best method to safeguard customer data privacy?

Options :

A : Automatically anonymize all customer data.

B : Track customer data consent preferences.

C : Archive customer data on a recurring schedule.

Answer: B

Question 3

A sales manager is looking to enhance the quality of lead data in their CRM system. Which process will most likely help the team accomplish this goal?

Options :

A : Redesign the lead conversion process,

B : Review and update missing lead information.

C : Prioritize active leads quarterly.

Answer: B

Question 4

Nina, a sales manager, integrates an AI model into Salesforce to forecast quarterly sales. However, the predictions frequently do not align with actual sales results.

Which of the following data quality concerns might be the PRIMARY reason for these misalignments?

Options :

A : The dataset includes sales data from both peak seasons and slow sales periods

B : Many sales records in the dataset contain misrecorded or mislabeled transaction dates

C : The data includes information about both first-time buyers and recurring clients

Answer: B

Question 5

Samantha, a sales representative at XYZ Corp., is often on the road visiting clients. She wanted a solution within her Salesforce CRM that allows her to quickly update records, set reminders, and add notes without having to type them manually, especially after client meetings.

Which Salesforce AI capability would best fit Samantha’s requirements?

Options :

A : Einstein Prediction Builder

B : Einstein Vision

C : Einstein Voice

Answer: C

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