Question 1

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Options :

A :

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B :

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C :

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D :

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer: C

Question 2

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

Options :

A :

Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

B :

Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

C :

Introduce customer data management system as a part of digital transformation to keep customer data up to date

D :

Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

Answer: A

Question 3

Universal containers (UC) provides internet service and recently purchased Industries order Management

(OM) licenses for their B2B use cases. They have the following requirements:

•Product must be grouped during decomposition in order to send products to the billing system based on

location

•After grouping the ordered items based on location, send the respective codes to same billing system for each

location

Which three steps should a consultant take when designing a solution for these requirement?

Options :

A : Split the order into multiple order and group order items based on the service location

B :

Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

C : Use the CPQ multisite feature and group the service locations and create orders for each group

D :

After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

Answer: A,B,D

Question 4

Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment. Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

Options :

A :

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task

B :

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

C :

Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product

D :

Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

Answer: A,D

Question 5

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Options :

A : Design order capture and order fulfillment flows

B : Design a quoting flow to negotiate price and discount approval process.

C : Design a contract creation and contract renewal flows

D : Design opportunity management flows and convert the opportunity to quote.

Answer: B,D

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