Question 1

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Options :

A :

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B :

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C :

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D :

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer: C

Question 2

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

Options :

A :

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B :

Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C :

Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D :

Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

Answer: B

Question 3

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

Options :

A :

Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

B :

Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

C :

Introduce customer data management system as a part of digital transformation to keep customer data up to date

D :

Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

Answer: A

Question 4

United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

Options :

A : Analyze an external data storage system for more cost effective data storage

B : Access the archiving strategy and determine how storage will be cleared though archiving.

C : Analyze the storage usage of the existing legacy system

D :

Calculate the file and data storage required based on required data volume and file attachment requirements.

E : Identify the storage needs between data storage and file storage.

Answer: B,D,E

Question 5

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Options :

A : Design order capture and order fulfillment flows

B : Design a quoting flow to negotiate price and discount approval process.

C : Design a contract creation and contract renewal flows

D : Design opportunity management flows and convert the opportunity to quote.

Answer: B,D

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