Question 1

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

Options :

A : By automatically balancing order processing tasks across multiple orchestration items

B : By automatically balancing order processing tasks across multiple orchestration queues

C : By automatically queuing the fulfillment request to retry according to predefined retry policy.

D : By automatically queuing the fulfillment request to retry according to fallout analysis report.

Answer: C

Question 2

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Options :

A : Design order capture and order fulfillment flows

B : Design a quoting flow to negotiate price and discount approval process.

C : Design a contract creation and contract renewal flows

D : Design opportunity management flows and convert the opportunity to quote.

Answer: B,D

Question 3

United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

Options :

A : Analyze an external data storage system for more cost effective data storage

B : Access the archiving strategy and determine how storage will be cleared though archiving.

C : Analyze the storage usage of the existing legacy system

D :

Calculate the file and data storage required based on required data volume and file attachment requirements.

E : Identify the storage needs between data storage and file storage.

Answer: B,D,E

Question 4

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

Options :

A : Implement the router condition logic in the integration layer as callout task

B : Map all relevant information to the Customer Facing Service (CFS)

C : Use action type from fulfillment request lines in the callout condition task

D : Implement the router condition logic within decomposition layer with more conditions.

E : Use the Action type from Order items to the Decomposition Relationship Conditions.

Answer: A,B,E

Question 5

An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

Options :

A :

Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change

B :

Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.

C : Accommodate the feature since otherwise business representative will not accept the iteration results.

D :

Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.

Answer: D

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