Question 1

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Options :

A :

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

B :

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

C :

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

D :

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer: C

Question 2

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

Options :

A : Implement the router condition logic in the integration layer as callout task

B : Map all relevant information to the Customer Facing Service (CFS)

C : Use action type from fulfillment request lines in the callout condition task

D : Implement the router condition logic within decomposition layer with more conditions.

E : Use the Action type from Order items to the Decomposition Relationship Conditions.

Answer: A,B,E

Question 3

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

Options :

A : Create one decomposition relationship each from all commercial offerings to the same technical product

B :

Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

C : Create one decomposition relationship each via one parent class product from all commercial offerings

D :

Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

Answer: A

Question 4

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

Options :

A : By automatically balancing order processing tasks across multiple orchestration items

B : By automatically balancing order processing tasks across multiple orchestration queues

C : By automatically queuing the fulfillment request to retry according to predefined retry policy.

D : By automatically queuing the fulfillment request to retry according to fallout analysis report.

Answer: C

Question 5

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

Options :

A :

Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

B :

Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

C :

Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

D :

Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

Answer: B

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