Question 1

Which three business process are supported by Salesforce HC utilization Management? (Choose 3)

Options :

A : Ticketing

B : Physician Request

C : Drug Request

D : Admissions

E : Appeals

Answer: C,D,E

Question 2

A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals. Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?

Options :

A : Enable the enhanced Analytics for Healthcare setting in Setup.

B : Create custom report types for clinical objects.

C : Assign appropriate permissions to internal users.

D : Leverage the Patient Referral Management unmanaged package.

E : Adjust template care management reports and dashboards.

Answer: B,C,E

Question 3

What are three requirements for implementing patients or members in Health Cloud?

Options :

A : Ensure the Person Account object is used.

B : Ensure the Parent Contact object is blank.

C : Ensure l-to-1 Account to Contact relationship.

D : Ensure the Parent Account field is blank.

E : Ensure the Account is the Parent to Household Accounts.

Answer: A,C,D

Question 4

In which three ways can users access Provider Management standard objects? (Choose three)

Options :

A : By using Service Cloud

B : By assigning Health Cloud Platform Permission set licenses.

C : By assigning Health Cloud Foundation Permission set.

D : By assigning the Provider Permission set.

E : By assigning the Provider Permission set

Answer: B,C,E

Question 5

A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value. Which prebuilt feature should a consultant recommend the payer leverage?

Options :

A : Integration Procedures

B : OmniScript Templates

C : FlexCards

D : Expression Set Templates

Answer: D

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