Question 1

Which action is Possible in the program enrollment flow when adding in ‘Enroll in Program’ quick action to a record? (Choose three)

Options :

A : Starting a new blank care plan

B : Signing enrollment consent form

C : Seeing a list of all product and selecting applicable products

D : Selecting the provider associate with a product

E : Creating a new care program

Answer: A,B,D

Question 2

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management. What should a consultant do in this case?

Options :

A :

Install the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud (or Patient Referral Management.

B :

Upload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient referral Management report.

C :

Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.

D :

Add extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.

Answer: C

Question 3

When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)

Options :

A : Contacts

B : Opportunities

C : Locations

D : Accounts

E : Assets

Answer: A,C,E

Question 4

Which industry data standard should a consultant consider when designing interoperability with electronic health record (EHR) sources with Health Cloud?

Options :

A : Clinical Data Acquisition

B : FHIRR4

C : HL7 v1 Messaging

D : Personal Health Record (PHR)

Answer: C

Question 5

The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.)

Options :

A : Path can not be used to visually represent the status of a care request.

B : Care request functionality is included in the Health Cloud managed package.

C : Each Care request has to have an associated case.

D : New Care requests can be created using the create care request component.

E : Care requests has empower components that can be exposed within Communities.

Answer: C,D

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