Question 1

Due to the point of Sales (POS) system limitations, the client purchases are sent every night to Loyalty Management as transactions. What are two benefits a program gets by using Batch Management in this context?

Options :

A : Tracks the status and health of batch jobs

B : Process large volumes of transactions

C : Load large volumes of external data coming from external systems

D : Process zip files full of Loyalty Transactions coming from point-of-sales systems

Answer: B,D

Question 2

A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels. Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can be converted to cover the cost of one night’s stay on the next visit. The hotel group hopes this incentive will encourage its members to book more frequently, increasing revenue. Which type of currency should a Loyalty Consultant use to set up the Loyalty program to accomplish the hotel group’s goals?

Options :

A : Qualifying Points

B : Tier Qualifying Points

C : Non-Qualifying and Qualifying Points

D : Non-Qualifying Points

Answer: D

Question 3

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

Options :

A : The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B : Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.

C : Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D : Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

Answer: B

Question 4

Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portal

for the Loyalty Program.

What is the last step the Salesforce Administrator must complete?

Options :

A : Associate the Loyalty Program with the site

B : Activate the Experience Cloud site

C : Add the relevant Experience Cloud components to the pages

D : Create the Experience Cloud site

Answer: B

Question 5

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has

the requirements.

A total of two vouchers will be issued to the member.

The first voucher has a face value of $100, and the second voucher has a face value of $200.

Both vouchers must be used within three months after the first voucher’s disbursement date.

The first voucher will be issued to the members over a period of a month.

Which voucher definition settings will fulfill the new voucher’s requirements?

Options :

A : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

B : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

C : Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

D : Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked

Answer: B

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