Question 1

A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to thepromotional campaign and send email communication to the qualified members via Marketing Cloud.Which the customer Data Platform (CDP) package available, which two options will need to be performedwithin the org to achieve the required action with minimal configuration effort in mind?

Options :

A : “Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion

B : Add the Segmented “Loyalty program members” to a new “Campaigns”.

C : Create a custom report using “Salesforce reports”.

D : Create a new segment within CDP.

Answer: A,D

Question 2

What is the correct implementation approach for an Administrator to target a promotion only for specific products?

Options :

A : Create a custom list on the promotion

B : Map products to promotion through an out-of-the-box Related List

C : Create product attributes in Promotion Setup

D : Add promotion to the lookup field on the product

Answer: B

Question 3

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyaltyprogram with minimal development time. However, its current Loyalty enginerequires several complex system integrations with its marketing and customerservice platforms. A Technical Consultant is brought in to assess the company'sbusiness requirements and recommend a feasible solution to deliver the desiredLoyalty program for its customers.Which two seamless integrations within the Salesforce ecosystem, doesSalesforce Loyalty Management offer that can be easily enabled by the TechnicalConsultant to meet the customer's business requirement?

Options :

A : Salesforce Service Cloud

B : Third-party Customer Data Platform (CDP)

C : Supplier and Partner Ecosystem

D : Salesforce Marketing Cloud

Answer: A,D

Question 4

What is the recommended approach to creating a large multi-country, multi-currency, and tier-dependent Redemption Catalogue?

Options :

A : Create a Decision Tree using Flows with a leaf for every combination

B : Create a Loyalty Process with different rules to manage every combination

C : Create a Decision Table and define the Redemption Catalogue as business rules.

D : Create an Apex Class and implement a Redemption Catalogue engine.

Answer: C

Question 5

The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty

program with minimal development time. However, its current Loyalty engine

requires several complex system integrations with its marketing and customer

service platforms. A Technical Consultant is brought in to assess the company's

business requirements and recommend a feasible solution to deliver the desired

Loyalty program for its customers.

Which two seamless integrations within the Salesforce ecosystem, does

Salesforce Loyalty Management offer that can be easily enabled by the Technical

Consultant to meet the customer's business requirement?

Options :

A : Salesforce Service Cloud

B : Third-party Customer Data Platform (CDP)

C : Supplier and Partner Ecosystem

D : Salesforce Marketing Cloud

Answer: A,D

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