Question 1

Which dashboard allows a user to analyze revenue realization, length of relationship, and customer lifetime value across accounts?

Options :

A : Customers Health

B : Sales Agreement Insights

C : White Space Analysis

D : Account Insights

E : Accounts Health

Answer: E

Question 2

Manufacturing Cloud supports which two types of Experience Clouds?

Options :

A : Customer

B : Partner

C : External Apps (+)

D : Internal

E : Employee

Answer: A,B

Question 3

The service agents at Universal Containers reported that it takes too long to find information related to contacts and accounts, such as Cases, Assets, Warranties, and Claims. What should the consultant recommend to make the support process easier?

Options :

A : Create a custom Case Lightning record page.

B : Enable the Service Console app.

C : Enable the Service Console for Manufacturing app.

Answer: C

Question 4

Which approach reduces the number of manual process steps and leverages automation technology to load the partner's Proof-of-Sale data required as supporting information for rebate claims?

Options :

A :

Expose the Proof-of-Sale object to the partner via the partner Experience Cloud site, allow the partner to create a new record and enter the required information, and then save the record. Enable a flow to route the record to a partner support agent to review the information and approve and reject each individual record with a rejection reason code. Partner will be able to fix any rejected record and resubmit it.

B :

Enable the partner to upload scanned images of their customer invoices from the partner Experience Cloud and convert the images into text, which can then be loaded into the Salesforce standard Invoice object.

C :

Configure an EDI Business to Business (B2B) integration to the partner-s Enterprise Resource Planning (ERP) system using MuleSoft or other middleware to transfer the data from the partner-s system to the Salesforce Utilize a flow to accept or reject individual records, and provide a response back to the partner using the same EDI B2B connection.

Answer: C

Question 5

Which two list views are provided by default to filter account manager targets by the assigned user?

Options :

A : Active Targets

B : Pending Targets

C : Assigned by Me

D : Assigned to Me

E : Assigned by Manager

Answer: C,D

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