Question 1

A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the Visits* related list and click 'New.' The users also have lo manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?

Options :

A : Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.

B : Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.

C : Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.

D : Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.

Answer: B

Question 2

The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model. How should the employee object be linked with other objects?

Options :

A : PersonAccount -> Individual <- Employee.

B : PersonAccount->User->Employee

C : User -> Individual <- Custom employee object

D : Contact -> Individual <- Employee

Answer: A

Question 3

A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits. What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

Options :

A : Link Inspections and Visits to Permit Applications

B : Configure Inspections and Visits

C : Link Cases to Permits

D : Configure Action Plans on Cases and Permits

E : Set up Business Rules Engine (BRE) to determine Complaint validity.

Answer: A,B,D

Question 4

A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?

Options :

A : Workshops, Schedule and Cost

B : Scope, Tools and Cost

C : Scope, Resources and Cost

D : Scope, Schedule and Cost

Answer: D

Question 5

The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned. What is the most probable cause for the error message?

Options :

A : There are no Visit records.

B : There are no active Action Plan Templates

C : Person Accounts have not been enabled.

D : There are no Violation records.

Answer: A

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