Question 1

A government agency has set up a program to provide government funding to local business owners. Grantseekers need to be able to collaborate with their internal stakeholders during the application process. Additionally, Grant Managers overseeing applications within the government agency need to be able to collaborate with other government employees during the application review process. What solution would a technical consultant recommend to solve the outlined use case?

Options :

A : Handle funding request collaboration through email and log activity on Applications.

B : Collaborate internally and externally through the Funding Request Application Feed.

C : Configure Invite Collaborators for Funding Request Applications.

D : Add a "Requires Collaboration" custom field to the Funding Request object.

Answer: B

Question 2

A large government agency is looking to transform its legacy systems using Salesforce. The agency routinely disperses loans to small and medium businesses using a public portal and the number of users can scale up to more than 100 million in the future. The agency is planning to use Experience Cloud to build this public portal. Considering the number of users, what license types should they consider using?

Options :

A : Customer Community

B : Channel Account

C : Customer Community Plus

D : Partner Community

Answer: A

Question 3

A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs. Which component can be added to see the history of Decision Explanations for a claim?

Options :

A : Decision Explainer Log History

B : Log History

C : Audit Log

D : Record History

Answer: A

Question 4

Apublic sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

Options :

A : Build a digital experience site using pre-configured emergency response management (ERM) specific template

B : Create a custom Case Record Type and leverage a prebuilt Contact Support Form

C : Build a digital experience site using the Help Center template based on the agency-s requirement

D : Leverage prebuilt Emergency Service Request flow.

Answer: A,D

Question 5

What 2 core Salesforce Clouds is Public Sector Solutions based on?

Options :

A : Service Cloud

B : Experience Cloud

C : Marketing Cloud

D : Admin

Answer: A,B

Confidently Practice Online with Free AP-222 Exam Cram

Buying Options: