Question 1

A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requireschecking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

Options :

A : DataRaptor

B : Integration Procedure

C : FlexCard

D : OmniScript

Answer: D

Question 2

Bobahaven has purchased the Licenses, Permits, and inspections modules of Public Sector Solutions and Is eager to transform its constituents' experience by providing authenticated digital permit applications and self-service for constituents Bobahaven's marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has indicated thai while brand standards are important to comply with, the speed to market of this constituent digital experience is a higher priority. Which two Experience Site templates will the consultant select for building and deploying an authenticated digital experience with some custom branding but with an emphasis on an accelerated development timeframe?

Options :

A : Select the BYO (Lightning Web Runtime) template and deploy custom-built Lightning Components.

B : Select the Licenses and Permits Experience Site template, and customize the theme.

C : Select the Help Center Experience Site template, and customize the theme.

D : Select the BYO (Aura) template and deploy a mix of custom-built Lightning Components with standard components.

Answer: B,C

Question 3

Apublic sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

Options :

A : Build a digital experience site using pre-configured emergency response management (ERM) specific template

B : Create a custom Case Record Type and leverage a prebuilt Contact Support Form

C : Build a digital experience site using the Help Center template based on the agency-s requirement

D : Leverage prebuilt Emergency Service Request flow.

Answer: A,D

Question 4

Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

Options :

A : Workplace Strategy Planner

B : HR Service Center

C : (Employee Workspace

D : Workplace Command Center

E : Employee Concierge

Answer: B,C,E

Question 5

The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned. What is the most probable cause for the error message?

Options :

A : There are no Visit records.

B : There are no active Action Plan Templates

C : Person Accounts have not been enabled.

D : There are no Violation records.

Answer: A

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