Question 1

You have built a Salesforce integration with a third-party billing system using the SOAP API. In case an API call fails due to the request message failing validation, what is the best way to handle this error?

Options :

A : Ignore the error as the validation will be performed again at a later stage

B : Implement an exception handling mechanism to catch the validation error and retry the call with the correct data

C : Send an email to the system admin and abort the entire batch of API calls

D : Write the error details to the system console for debugging later

Answer: B

Question 2

Your organization wants to integrate Salesforce with an email marketing tool. The goal is to automatically send an email campaign to a customer when their status changes to “Premium”. Which of the following is a key functional requirement for this integration?

Options :

A : The integration solution must provide 99.9% uptime

B : The integration solution must send an email campaign to a customer when their status changes to "Premium"

C : The integration solution must be able to handle large volumes of data

D : The integration solution must have a user-friendly interface

Answer: B

Question 3

Your company, a retail business, is integrating Salesforce CRM with an external sales tracking system. The data includes customers’ names, customers’ purchase histories, the company’s sales strategy, and the names of products sold. Based on these integration requirements, which of the following correctly classifies the data?

Options :

A : Customers' names – Public, Customers' purchase histories – Public, Company-s sales strategy – Public, Names of products sold – Public

B : Customers' names – Confidential, Customers' purchase histories – Confidential, Company-s sales strategy – Secure, Names of products sold – Public

C : Customers' names – Secure, Customers' purchase histories – Secure, Company-s sales strategy – Secure, Names of products sold – Secure

D : Customers' names – Confidential, Customers' purchase histories – Confidential, Company-s sales strategy – Confidential, Names of products sold – Confidential

Answer: B

Question 4

An enterprise architect has requested the Salesforce Integration architect to review the following (see diagram & description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits.

* About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.

* There are multiple eligibility systems that provides this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in future, but no commitments are made).

* These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).

* All requests from Salesforce will have to traverse through customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.

Which three recommendations should be made?

Choose 3 answers

Options :

A : ESB (Mule) with cache/state management to return a requestID (or) response if available from external system.

B : Recommend synchronous Apex call-outs from Lightning UI to External Systems via Mule and implement polling on API gateway timeout.

C : Use Continuation callouts to make the eligibility check request from Salesforce from Lightning UI at page load.

D : When responses are received by Mule, create a Platform Event in Salesforce via Remote-Call-In and use the empAPI in the lightning UI to serve 3,000 concurrent users.

E : Implement a 'Check Update' button that passes a requestID received from ESB (user action needed).

Answer: A,C,E

Question 5

A healthcare provider wants to integrate Salesforce with their existing Electronic Health Record (EHR) system. The business requirement is to ensure that only authorized physicians can access patient records in Salesforce. As a Salesforce Certified Integration Architect, which of the following should be your primary consideration?

Options :

A : The average patient satisfaction rating

B : The type of EHR system in use

C : The level of IT skills among the physicians

D : The authentication and authorization mechanisms in the EHR system

Answer: D

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