Question 1

The Change Manager is looking to develop the change agent network that will support the changes related to the Operational delivery processes workstream. Which approach is MOST likely to be relevant when deciding on the size of the change network for the Operational delivery processes workstream?

Options :

A : Immediately assign two change agents as the fulfillment of the new contract will focus the change.

B : Recruit change agents mainly from the IT support staff experiencing the most change.

C : Select change agents in the Applications and IT Support areas to cover both locations.

D : Involve as many agents as possible from the Selco staff to utilize their experience.

Answer: C

Question 2

Find out who is responsible for challenging the priority of requirements and deal with them accordingly.

Options :

A : Ask the Team Leader to resolve the situation.

B : Ask the Marketing Director to explain to the Solution Development Team why the windows are a Must Have priority.

C : Remove empowerment from the Solution Development Team.

D : What action should the Project Manager take when dealing with the Solution Development Team's argument that the windows should not be a Must Have priority?

Answer: A

Question 3

Which 2 actions demonstrate empathy?

Options :

A : Allow people to think independently and plan for themselves how this Change Programme could be incorporated.

B : Hold a weekly progress meeting with key UniCo and Selco staff dedicated to the delivery of the new contract.

C : Provide statistical data on the general trends in the mobile application industry to help people rationalize why this change is necessary.

D : Reschedule plans to allow extra time for those IT support staff who are finding it difficult to try out the new processes.

E : Encourage the CEO to discuss their previous concerns about the new company direction with staff who feel uncertain.

Answer: D,E

Question 4

Answer the following questions about the DSDM Lifecycle. Decide if each observation is an appropriate application of Agile Project Management for this project and select the option that supports your decision. When the project was in the Feasibility phase it was initially proposed by the Finance Manager that it was a fixed price for a fixed specification' project. The Project Manager has decided that the best way to tackle it would be to leave the development of the least valuable features of the product until last. Is this an appropriate application of the DSDM lifecycle?

Options :

A : Yes, because the later parts of the project should reflect the least valuable features of the product being built.

B : Yes, because in a DSDM project there is no detailed specification upfront.

C : No, because the Solution Development Team should decide which features are left until last.

D : No, because the most valuable features of the project should be delivered last.

Answer: A

Question 5

Which 2 statements explain why the Architecture Angels' Marketing Director would be an appropriate Business Visionary?

Options :

A : Is a friend of the Architecture Angels' Chief Executive.

B : Is fully committed to changing the company-s strategic direction to include hotel renovation.

C : Is one of the original four founders of the company.

D : As a Director, will ensure that the project is NOT driven by the cost-consciousness of the Finance Director in the role of Business Sponsor.

E : Has a passion for old buildings and can see the potential for business opportunity.

Answer: B,E

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