Question 1

Which of the three discovery techniques used in the Discovery phase of Customer research is described here: Occupy the place of your customer and review the entire process through her perspective.

Options :

A : Shadowing

B : Interviewing

C : Embodying

Answer: C

Question 2

Within the context of Integration Patterns in Salesforce, what is defined here: a software program that transforms the proprietary protocol of one system to the protocol adequate for another system thereby enforcing interoperability.

Options :

A : Buffering

B : Protocol Conversion

C :

Event Handling

D : Transformation

E : Process Coreography

F :

Mediation Routing

Answer: B

Question 3

Which of the following elements is NOT a required feature to create different Sales processes in Salesforce.

Options :

A : Stages

B :

Opportunity Object

C : Page Layout

D : Record Types

Answer: C

Question 4

What Calling Mechanism should be used in the following case: Used when the remote process is triggered as part of an end-to-end process involving the user interface.

Options :

A : Visualforce and Apex Controllers

B :

Apex Batch Classes

C : Apex Triggers

Answer: A

Question 5

Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead

to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud,

Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile

methodology for working on new releases. UC wants to understand some of the considerations around release

planning.

What are two recommendations a Solution Architect should make to ensure UC's releases to production work

within its release schedule and there are no delays in future releases?

Choose 2 answers

Options :

A : Fix the scope of the sprint during release planning regardless of how long it takes.

B : Create a regular sprint cadence across the different teams to demonstrate new functionality.

C : Use the last sprint of the release to stabilize it and eliminate identified issues.

D : Utilize the last sprint to include functionality that was missed from previous sprints.

Answer: A,B

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