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Exam Code: Arch-302
Exam Questions: 155
Salesforce Certified B2C Solution Architect
Updated: 15 Apr, 2026
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Practicing : 1 - 5 of 155 Questions
Question 1

Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one
centrally-managed platform on B2C Commerce. The IT department has been working extensively with web
frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce,
but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a
headless approach?
Choose 3 answers

Options :
Answer: A,B,D

Question 2

An organization wants to implement B2C Commerce, Marketing Cloud, and Service Cloud in a phased manner with the goal of keeping the overall project manageable and achieving a quick return on investment.
Their current legacy commerce system is home grown and has frequent, costly outages--- making this the highest priority for replacement. The current marketing platform collects only basic analytics from email marketing campaigns and has no awareness of the larger customer context. Currently, the call center meets most customer needs but the process is time-consuming and forces the agent to interact with multiple disconnected systems.
Which two implementation strategies should a Solution Architect recommend when rolling out an integrated customer experience across B2C Commerce, Marketing Cloud, and Service Cloud?
Choose 2 answers

Options :
Answer: C,D

Question 3

Refer to the exhibit.

Capture
A company plans to adopt Salesforce for a number of their needs, including an internal CRM, a public B2C
Commerce storefront with order management functionality, and an extensible API framework to integrate with
other systems, as well as marketing automation. The overall system landscape of the proposed solution is
shown above.
Which three considerations are important for this scenario? Choose 3 answers 

Options :
Answer: A,B,D

Question 4

A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer 360 Data Manager could help them solve their problem. How should a Solution Architect describe the role of Customer 360 Data Manager in this context?

Options :
Answer: A

Question 5

A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.
What is an example artifact that can be used to ensure the company understands the systems involved in the solution'

Options :
Answer: C

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