Question 1

A company wants to add Salesforce Order Management to their existing B2C Commerce, Service Cloud, and Sales Cloud integration. Their current sales process lets sales reps build quotes, create orders, and process reduction orders for refunds as part of their sales channel workflow. Their B2C Commerce order objects also include multiple custom attributes that the merchant's current Order Management System uses to allocate orders to the correct distribution center for fulfillment. When enabling Salesforce Order Management, what potential concerns will the merchant need to work through?

Options :

A : Salesforce Order Management does not allow for fulfillment rules across multiple distribution centers without the use of an AppExchange package or custom Apex triggers.

B : Reduction Orders and Order Management change orders conflict if both are enabled in the same Org and require the use of Record Types and Apex Triggers or Validation Rules to avoid conflicts.

C : Custom attributes on B2C Commerce Orders are not natively supported for Salesforce Order Management integrations and require custom Apex development to handle mapping.

D : Salesforce Order Management integrates natively with B2B Commerce when both products reside within the same Org but requires the use of a customizable B2C Commerce cartridge to import data from a B2C Commerce instance.

Answer: D

Question 2

Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated. Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?

Options :

A : Service Cloud Email Service

B : Marketing Cloud Journey Event

C : Marketing Cloud Triggered Send

D : Commerce Cloud Email Service

Answer: C

Question 3

A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and is seeking an order management solution. They process 2,000 orders per hour across their brands. The company has one B2C Commerce realm, two Salesforce core orgs, and two Marketing Cloud business units. The company is choosing between these three options for an order management tool: • Build an order management solution in B2C Commerce using order management APIs• Purchase Salesforce Order Management• Build a custom order management solution using their own development teamWhich three statements should a Solution Architect use to support using the Salesforce Order Managementsolution?Choose 3 answers

Options :

A : Salesforce Order Management synchronizes orders to and from B2C Commerce, which essentially replaces the Service Cloud Connector.

B : B2C Commerce order management does not support complex or advanced use cases.

C : The existing Service Cloud implementation team could extend the Salesforce Order Management product to the existing org

D : Salesforce Order Management is a productized connector solution between B2C Commerce and Service Cloud; orders will be synchronized from the client B2C Commerce realm to multiple Salesforce Orgs without the need for customization

E : Salesforce Order Management shares the same database with Service Cloud while other solutions need to build additional integration

Answer: B,C,D

Question 4

In Reports and Dashboards tools you find some requests with a very poor cache hit ratio (less than 20%). What

can you do in order to increase cache hit ratio and improve website performance? Here a few examples of

triggered URL:

- https://www.myawesomewebsite.com/products?sz=48&start=0&srule=price-low&campaign=ads1

- https://www.myawesomewebsite.com/products?start=0&sz=48&srule=price-low&campaign=ads2

- https://www.myawesomewebsite.com/products?srule=price-low&start=0&sz=48&campaign=ads3

Options :

A : Use URL hashes for parameter campaign

B : New cache partition

C : Create custom cache for this request.

D : Always use the same URL parameter order

Answer: A,D

Question 5

To properly configure your service connection to Salesforce Marketing Cloud your receive this configuration: B2-C-Commerce-Architect-page35-image10 After making a call to this service you receive a ServiceUnavailableException. What could be the reason?

Options :

A : Rate Limit is reached.

B : Commerce Cloud IP not whitelisted on Marketing Cloud.

C : Circuit Breaker is enabled on the service profile and max circuit breaker calls are reached in the allowed time interval.

D : Force PRD Behavior in Non-PRD Environments option in the service configuration is checked.

E : Service mode is Mocked.

Answer: A,C

Confidently Practice Online with Free Arch-303 Exam Cram

Buying Options: