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Emily is preparing a business case for adopting new software that automates invoice processing. She needs to demonstrate the software’s ROI based on reduced processing time and fewer errors.Where should Emily include a detailed ROI analysis showing time savings and error reduction?

A business analyst, Mark, is working on a project to reduce energy consumption across a corporate campus. He interviews facility managers and sustainability officers. If Mark identifies that facility managers have high interest but low power, and sustainability officers have both high power and high interest, how should he approach stakeholder management for these groups using the power/interest grid?

In the development of a new online shopping platform, the project manager, Susan, needs to categorize stakeholders using RACI. The marketing team will design promotions, and the web development team is responsible for the platform’s technical aspects. The CEO has the final say in all strategic decisions. How should Susan categorize the web development team in the RACI matrix?

Sarah, a Business Analyst, is tasked with evaluating the impact of a new software tool that automates invoice processing in a large corporation. She needs to perform a CATWOE analysis to understand different perspectives related to the system implementation.Which of the following best represents the 'Customers' in Sarah's CATWOE analysis of the new automated invoice processing system?

Jordan is drafting a business case for upgrading the customer relationship management (CRM) system. He needs to outline the expected improvements in customer data management and support services.Where should Jordan detail the expected improvements from the new CRM system?