Question 1

At Universal Containers, a business analyst (BA)r solution architect, lead developer, quality assurance lead, and other team members need access to user stories as part of the Agile lifecycle of enhancements to a Marketing Cloud integration project. What should the BA do to give all team members access and visibility to the most recent user stories as the project is in motion?

Options :

A : Define a common repository to hold all user stories and track changes over time.

B : Allow each team member to merge all user stories at the end of user acceptance testing.

C :

Send emails to stakeholders with all of the changes to the user stories.o stakeholders with all of the changes to the user stories.

Answer: A

Question 2

Northern Trail Outfitters has a large Salesforce org with sales, marketing, and billing teams pushing for the development of a large number of items in the backlog. Which management process should the business analyst suggest to help the teams align on their competing priorities?

Options :

A : Integrated Definition for Process Description Capture Method (IDEF3)

B : Vision, Values, Methods, Obstacles, and Measures (V2MOM)

C : Business Process Modeling Notation (BPMN)

Answer: B

Question 3

A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project. How should the BA approach the project?

Options :

A : Analyze, build, operate, deliver

B : Analyze, build, deliver, operate

C : Analyze, operate, build, deliver

Answer: B

Question 4

Universal Containers (UC) has low adoption rate of its Salesforce solution. UC has hired a new vendor to overhaul its documentation and train) ng process. needs a business analyst to facilitate this transition. Which of set if actions are the most effective business needs from stakeholders?

Options :

A :

send surveys to collect feedback; observe end 'Users; whiteboard incoming requests; and store communication in a centralized location

B :

Mock up a design; build a prototype; demonstrate functionality to end users; and collect feedback for Changes.

C : Use multiple forms of communication; build trust; show empathy; and get commitment for next

Answer: C

Question 5

An executive at Cloud Kicks has tasked the internal Salesforce staff with the optimization of a very manual process in its Salesforce org, What should the business analyst do first before a future state is proposed to key stakeholders?

Options :

A : Manage project integrations with the technical team.

B : Discuss project trade-offs with the executive sponsor.

C : Hold a kickoff meeting to set expectations with the project team.

Answer: C

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