Question 1

The following is a list of statements concerning investigation techniques.

a. Questionnaires are an effective way of developing rapport with the business users.

b. Workshops are an effective way of obtaining user buy-in and acceptance.

c. Protocol analysis involves following a user for a period to find out what they do.

d. Scenarios can be used as an effective basis for the development of prototypes.

Which of the following is correct?

Options :

A : Statements a and care incorrect, statements b and d are correct

B : Statements a and d are incorrect, statements b and care correct.

C : Statements b and care incorrect, statements a and d are correct.

D : Statements c and d are incorrect, statements a and b are correct.

E :

Answer: A

Question 2

Which of the following statement is TRUE about the process view of an organization?

Options :

A : It focuses on the customer of the organization

B : It focuses solely on the internal view of the organization

C : It focuses on the functions of an organization

D : It focuses on the organizational structure.

Answer: A

Question 3

Business analysis bridges the gap between which two disciplines?

Options :

A : Business Case Definition and Requirements Analysis

B : IT Systems Analysis and Acceptance Testing

C : Requirements Analysis and IT Systems Development.

D : Strategic Analysis and IT Systems Analysis

Answer: B

Question 4

As part of an investigation a Business Analyst has devised a form for users of an existing system to use to keep track of the tasks they undertake during their working day. Which of the following describes this investigation technique?

Options :

A : Special purpose records.

B : Scenario analysis.

C : Questionnaires.

D : Activity sampling

Answer: A

Question 5

Business rules define how actions are to be performed. Under which of the following headings are business rules considered?

Options :

A : Explicit or implicit management statements

B : Statutory and internal policies

C : Constraints and operational guidance

D : Negotiable and non-negotiable limitations

Answer: C

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