Question 1

A shared understanding across the organization of the importance and relevance of the Business Continuity Management System (BCMS) and an understanding of how the BCMS will be used are outcomes of:

Options :

A : Providing access to a risk assessment

B : Defining the scope of the BCMS

C : An effectively communicated Business Continuity policy

D : Appointing a Business Continuity steering group

Answer: C

Question 2

Which of the following is NOT a way in which an organization can use exercise programs to ensure and validate supply chain continuity?

Options :

A : By including key suppliers in an internal exercise

B : By requiring suppliers to share evidence that recovery plans and exercise programs have been developed and implemented

C : By including a requirement in Service Level Agreements (SLAs) for suppliers to carry out exercise activities and share the outcomes

D : By conducting internal exercises to assess the impact of supply chain failures

Answer: A

Question 3

When preparing to carry out a Business Impact Assessment (BIA), the Business Continuity professional should:

Options :

A : Review all relevant organization documents to help assess the appropriate parameters and factors to be applied during the process

B : Consult with personnel to determine preferred ways of working in different departments

C : Consider the potential recovery strategies and solutions that may be implemented

D : Ensure that the process includes an external communications procedure

Answer: A

Question 4

Which of the following is correct in relation to simulation exercises?

Options :

A : Simulation exercises involve only key participants rather than all personnel that could be involved in a real incident

B : Simulation exercises are always discussion-based

C : Participants are provided with the full detail of the scenario prior to the exercise commencing, including any information and materials on issues that will arise during the scenario so they can be fully prepared

D : There are no time constraints as the exercise is not running in real time so participants can take time to discuss issues that arise and alternative ways to address them

Answer: A

Question 5

Where social media is a key element in an organization's communications response strategy, it is important for the organization to:

Options :

A : Build up followers and establish a social media presence before an incident

B : Empower all staff to engage with social media to ensure that information during a disruption can be delivered quickly

C : Ensure all staff who engage with social media are aware of the need to keep a note of their engagement in case valuable contacts are secured through this route

D : Limit social media engagement to one-way communications as only the organization's formal statements and opinions are required

Answer: A

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