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Question 1

Business roles are NOT the same as

Options :

A : Regulating responsibilities, organizational activities, and tasks performed by someone

B : Organizational jobs, organizational positions, and security roles

C : Preparing job descriptions, organizational roles, and security data

D : A group of unrelated skills with a level of authority to perform a given task

Answer: B

Question 2

Which is NOT a formal technique specifically for process analysis?

Options :

A : Cycle time monitoring

B : Root cause determination

C : Gap analysis

D : Six Sigma evaluation

Answer: D

Question 3

Which is an example of an indicator?

Options :

A : A green indicator is good

B : A red indicator sometimes might be good

C : A yellow indicator represents a serious warning sign

D : A blue indicator is bad

Answer: A

Question 4

In which duties do process owners involve themselves?

Options :

A :

Process owners may manage the process and how work gets done, but not necessarily the people who perform the work

B :

Process owners initiate efforts and define incentives, which ensure the process continues to deliver value to its customers

C : All digital transformation projects

D : All business model transformations

Answer: A

Question 5

What does a business process define?

Options :

A : The company's strategy

B : The sequence of activities to achieve an intended result

C : End-to-end interaction points with all stakeholders

D : The internal activities to produce a product or service

Answer: B