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Exam Code: CCBA
Exam Questions: 540
Certification of Competency in Business Analysis
Updated: 24 May, 2026
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Question 1

A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed? 

Options :
Answer: C

Question 2

All of the following are inputs to the task assess organizational readiness except for which one? 

Options :
Answer: D

Question 3

You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach. Which one of the following is not an input to this approach? 

Options :
Answer: C

Question 4

In the life of a project, when do the number and impact of change requests often increase?  

Options :
Answer: C

Question 5

During a requirements elicitation workshop, a stakeholder raises an issue that is outside of the project's scope. The business analyst (BA) facilitating the workshop should:

Options :
Answer: C

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