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Question 1

What element included in a stakeholder engagement plan ensures that the plan meets the intended outcomes?

Options :

A : Clear metrics

B : Stakeholder analysis

C : Tools

D : Informal communication

Answer: B

Question 2

There are numerous activities that are part of executing the sustainability plan. What is the risk if they are not effective?

Options :

A : There is a retreat to the prior current state

B : The change will take much longer to happen

C : The customers will not demonstrate the intended behavior

D : The vision for the program may not be achieved

Answer: A

Question 3

What is a key input to the development of the sponsorship strategy?

Options :

A : Success measures

B : Research

C : Stakeholder analysis

D : Business case

Answer: C

Question 4

What are the two inputs in a change impact and readiness strategy that are critically important?

Options :

A : Stakeholder engagement strategy and change impact assessment

B : Stakeholder engagement strategy and impact results

C : Stakeholder engagement and resource plan

D : Stakeholder engagement strategy and sponsors budget

Answer: A

Question 5

What can be done to avoid duplication of efforts and to increase stakeholder awareness when a change manager joins a project?

Options :

A : Project plan is the master and the change manager has to follow this plan

B : Change plan is the master and project plan has to follow it

C : Project plan and change plan should be independent from each other

D : Project plan and change plan should be aligned

Answer: D