Question 1

The BEST way for a CIO to manage the organizational impact of deploying a new enterprise-wide tool is to implement:

Options :

A : change management.

B : project management.

C : risk management.

D : resource management.

Answer: A

Question 2

In an enterprise that has worldwide business units and a centralized financial control model, which of the following is a barrier to strategic alignment of business and IT?

Options :

A : Each business unit has its own steering committee for IT investment and prioritization.

B : Uniform portfolio management is in place throughout the business units.

C : IT is the exclusive provider of IT services to the business units.

D : The enterprise-s CIO is a member of the executive committee.

Answer: A

Question 3

A large enterprise has been experiencing high turnover of skilled IT personnel, resulting in a significant loss of knowledge within the IT department. Which of the following is the BEST governance action to address this concern?

Options :

A : Update the IT resource management plan.

B : Revise IT strategic objectives.

C : Update IT employee compensation packages.

D : Mandate the use of employee contracts.

Answer: A

Question 4

An enterprise plans to implement a business intelligence tool with data sources from various enterprise applications. Which of the following is the GREATEST challenge to implementation?

Options :

A : Interface issues between enterprise and business intelligence applications.

B : The need for staff to be trained on the new business intelligence tool.

C : Large volumes of data fed from enterprise applications.

D : Data definition and mapping sources from applications.

Answer: D

Question 5

Which of the following is the BEST way for an IT steering committee to monitor the adoption of a new enterprise IT strategy?

Options :

A : Implement service level agreements (SLAs).

B : Establish key performance indicators (KPIs).

C : Schedule ongoing audit reviews.

D : Establish key risk indicators (KRIs).

Answer: B

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