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Question 1

When an organization develops a social media policy, it should include

Options :

A : Guidelines for grammar.

B : References to applicable regulations.

C : Access control procedures for social media

D : A link to yearly risk-assessment reports.

Answer: B

Question 2

Transactional content management solutions focus on which of the following activities? (Choose 2)

Options :

A : Document imaging

B : Document collaboration

C : Records management

D : Content analytics

Answer: A,C

Question 3

An organization has an issue with identifying the most recent version of information stored on shared drives. The organization should do which of the following to resolve this issue?

Options :

A : Migrate to a document management solution.

B : Establish naming conventions for versions.

C : Create spreadsheets with versioning information

D : Implement a records management program.

Answer: A

Question 4

Information maintained by an organization exists in multiple copies and formats. Which of the following options best satisfies legal requirements and promotes the organization's efficiency?

Options :

A :

Require all copies of a record to be retained per the organization-s records retention schedule (RRS).

B :

Designate an officer of record to maintain the official copy, and delete all other copies immediately.

C :

Designate an officer of record to maintain the official copy, and establish shorter retention periods for copies.

D :

Scan all paper records, designate the scanned version as the official copy, and destroy all paper copies.

Answer: C

Question 5

Best practice for managing email is to

Options :

A : Keep email indefinitely to avoid spoliation.

B : Keep only those emails that are needed, for as long as they are needed.

C : Delete email on a regimented schedule.

D : Allow employees to manage their own email as they choose.

Answer: B