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Practice your Certified Implementation Specialist - Customer Service Management certification test with free CIS-CSM exam cram and take control of your certification preparation. At FreeExamCram, you can practice online for free using real CIS-CSM exam dumps, verified questions, and expert-designed free online practice tests. Moreover our ServiceNow CIS-CSM exam cram backed by our confidence-boosting refund guarantee.

Exam Code: CIS-CSM
Exam Questions: 260
Certified Implementation Specialist - Customer Service Management
Updated: 06 Jan, 2026
Viewing Page : 1 - 26
Practicing : 1 - 5 of 260 Questions
Question 1

What allows the implementation of phases and tasks to meet performance goals track progress and measure success?

Options :
Answer: D
Question 2

What are the Forum User Types? (Choose three.) 

Options :
Answer: B,C,E
Question 3

What is included in an account relationship record? Choose 3 answers

Options :
Answer: A,C,E
Question 4

Which are the key self-service functions of the Customer Support Portal? (Choose three.) 

Options :
Answer: A,B,D
Question 5

Articles can provide the following: (Choose three.) 

Options :
Answer: A,B,D
Viewing Page : 1 - 26
Practicing : 1 - 5 of 260 Questions

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