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Question 1

The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise

Onboarding and Transitions.

Which plugin must be activated to utilize Enterprise Onboarding and Transitions?

Options :

A : Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]

B : Employee Document Management [com.sn_employee_document_management]

C : Human Resources Scoped App: Core [com.sn_hr_core]

D : Employee Service Center [com.sn_hr_service_portal]

Answer: A

Question 2

When a Guided Setup task is marked as complete, how can it be reopened?

Options :

A : Closed tasks cannot be reopened

B : Click the Mark as Incomplete button

C : Submit a request in HI

D : Restart the Guided Setup entirely

Answer: B

Question 3

What role is required to assign scoped HR roles?

Options :

A : HR Admin [sn_hr_core.admin]

B : HR Manager [sn_hr_core.manager]

C : LE Admin [sn_hr_le.admin]

D : HR Basic [sn_hr_core.basic]

Answer: A

Question 4

If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

Options :

A : Drastic

B : Low

C : Major

D : Nominal

Answer: C

Question 5

When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?

Options :

A : The Document field type on the PDF Template Mappings record

B : The Preview value field on the PDF Template Mappings record

C : The Mapping field on the PDF Template Mappings record

D : The Document field on the PDF Template Mappings record

Answer: A