Question 1

Which three statements are correct about change sets? (Choose three.)

Options :

A :

When a change set is deployed to production, by default, all unmanaged Apex tests will automatically be

run.

B : There is a feature that allows the user to validate a change set before deploying it.

C : When a component is added to a change set, all dependent components automatically get added.

D : When custom fields are added to a change set, field-level security is automatically included.

E : To use change sets, at least one inbound and one outbound connection must exist.

Answer: A,B

Question 2

The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user.

How can an administrator meet this requirement?

Options :

A : Create a workflow field update to update the IsClosed field to True if a closed opportunity is modified.

B :

Set the Do Not Modify Closed Opportunity permission for all profiles.

C : Set all fields to Read-Only on the standard Closed Opportunity page layout.

D : Create an opportunity validation rule with the formula: PRIORVALUE( IsClosed ) = True.

Answer: D

Question 3

When building out a service catalog categorizing items helps users navigate and search in the catalog. Which

roles would allow you to create and maintain categories?

Choose 3 answers

Options :

A : catalog_manager

B : itil_admin

C : catalog_builder_editor

D : catalog_editor

E : catalog_admin

Answer: A,D,E

Question 4

Which condition must be met to have a knowledge article display on the Knowledge Home Page in the

Confidently Practice Online with Free CIS-ITSM Exam Cram