Question 1

From the Service Mapping service map, which one of the following best describes the difference between the options Resume discovery and Run discovery?

Options :

A :

Resume discovery continues a canceled discovery while Run discovery discovers part of the service map

B : Resume discovery and Run discovery are functionally identical

C :

Resume discovery discovers part of the service map while Run discovery discovers the entire service map

D :

Resume discovery discovers the entire service map while Run discovery discovers part of the service map

Answer: C

Question 2

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

Options :

A :

Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B :

The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C :

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D :

Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer: B

Question 3

ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

Options :

A : Windows Active Directory Servers

B : Windows DHCP Servers

C : Windows Domain Controller Servers

D : Windows DNS Servers

Answer: A

Question 4

Which one of the following is the recommended starting point to resolve errors in bulk from the Service Mapping Home page under the Fix tile?

Options :

A : Resolve errors under the Credentials tile and continue to resolve errors under the tiles to the left

B : Resolve errors under the Configuration tile and continue to resolve errors under the tiles to the right

C : Resolve errors under the CMDB tile and continue to resolve errors under the tile above

D : Resolve errors under the Configuration tile and continue to resolve errors under the tile below

Answer: B

Question 5

Which one of the following describes how a MID Server communicates with a ServiceNow instance?

Options :

A : Initiates on HTTPS

B : Responds on HTTPS

C : Responds on HTTP

D : Initiates on HTTP

Answer: A

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