Question 1

Which one of the following is the recommended starting point to resolve errors in bulk from the Service Mapping Home page under the Fix tile?

Options :

A : Resolve errors under the Credentials tile and continue to resolve errors under the tiles to the left

B : Resolve errors under the Configuration tile and continue to resolve errors under the tiles to the right

C : Resolve errors under the CMDB tile and continue to resolve errors under the tile above

D : Resolve errors under the Configuration tile and continue to resolve errors under the tile below

Answer: B

Question 2

In Service Mapping, which one of the following is used to discover the applications and outbound connections to other applications that appear on a Service map?

Options :

A : Identification Rules

B : Process Classifiers

C : Patterns

D : Metadata Rules

Answer: C

Question 3

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

Options :

A :

All three MID Servers will be used during the Port Scan phase and all three will be used during theclassification phase.

B :

Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

C :

Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

D :

All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

Answer: A

Question 4

When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

Options :

A : Class Change

B : Class Upgrade

C : Class Switch

D : Class Downgrade

Answer: C

Question 5

ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?

Options :

A : Windows Active Directory Servers

B : Windows DHCP Servers

C : Windows Domain Controller Servers

D : Windows DNS Servers

Answer: A

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