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Exam Code: CIS-SM
Exam Questions: 108
Certified Implementation Specialist - Service Mapping
Updated: 22 May, 2026
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Practicing : 1 - 5 of 108 Questions
Question 1

Which one of the following is the recommended starting point to resolve errors in bulk from the Service Mapping Home page under the Fix tile?

Options :
Answer: B

Question 2

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

Options :
Answer: A

Question 3

Which one of the following describes how a MID Server communicates with a ServiceNow instance? 

Options :
Answer: A

Question 4

What component does Apache Tomcat represent in the following top-down topology? Cisco ACE # Apache Tomcat cluster # JBoss cluster # Oracle database

Options :
Answer: D

Question 5

In Service Mapping, which one of the following is used to discover the applications and outbound connections to other applications that appear on a Service map?

Options :
Answer: C

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