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Question 1

A team is designing a new customer service software that needs to quickly route customer queries to the appropriate departments while maintaining high responsiveness. Which design approach would be most appropriate?

Options :

A : Object-oriented design to focus on object behaviors and interactions.

B : Organizational design to define roles in software management.

C : Structured design to create a clear module-based system.

D : Functional design to ensure system efficiency and effectiveness.

Answer: D

Question 2

Scenario: A user downloads what appears to be a useful software, but it begins recording their keystrokes to steal sensitive information. This software is an example of:

Options :

A : A performance monitor.

B : A Trojan horse.

C : Adware.

D : A legitimate productivity application.

Answer: B

Question 3

What is the primary reason for adopting a multi-user design in system development?

Options :

A : To unify software platforms across the organization.

B : To decrease the time needed for system training.

C : To cater to different needs, preferences, and expectations of various user groups.

D : To simplify the user interface for easier navigation by all users.

Answer: C

Question 4

Which Strategy is much likethe multinational as there areautonomous local subsidiaries?

Options :

A : Transitional Strategy

B : Risk Strategy

C : International Strategy

D : Global Strategy

Answer: C

Question 5

Fill in the blank: Managers must assess the _____ of data before making decisions based on data analysis.

Options :

A : financial implications and cost factors'

B : scope, breadth, and depth'

C : quality, reliability, and validity'

D : historical significance and future projection'

Answer: C