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Question 1

Which of the following is true of a clinical pathway?

Options :

A : Used to reduce variations in care

B : Depicted using a value stream map

C : Required for accountable care organizations

D : Limited to one patient care setting

Answer: A

Question 2

A performance improvement team is looking at data from similar medical centers to improve patterns of care. This method of assessment is known as:

Options :

A : Outcome measurement

B : Benchmarking

C : Peer review

D : Statistical analysis

Answer: B

Question 3

Which of the following is used to assess points of vulnerability within a process?

Options :

A : force field analysis

B : histogram chart

C : failure mode and effects analysis (FMEA)

D : kaizen

Answer: C

Question 4

Each department in a hospital self-monitors and reports hand hygiene data each quarter. Results typically fall within the 58-72% range, with the exception of Respiratory Therapy, whichconsistently reports 100% compliance. Which of the following steps should a healthcare quality professional take next?

Options :

A : Provide remedial hand hygiene training for the lowest scoring departments.

B : Recognize the Respiratory Therapy department for its outstanding compliance.

C : Validate that the Respiratory Therapy results are accurate.

D : Require departments not achieving at least 95% compliance to develop corrective action plans.

Answer: C

Question 5

A healthcare organization has two years of data on infection rates by month. Which of the following process tools would be best to use for analyzing this data?

Options :

A : Fishbone diagram

B : Pareto chart

C : Run chart

D : Histogram

Answer: C