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Question 1

Which of the following criteria must be considered when a classification of defects system is established?

Options :

A : The current cost of quality system

B : The financial impact of the defects

C : Tightness of tolerance as an indication of failure

D : The relative seriousness of the defects

Answer: D

Question 2

When nonconforming items are found, which of the following actions should be taken first?

Options :

A : A Retest

B : Destruction

C : Identification

D : Return to supplier

Answer: C

Question 3

In an ISO-compliant quality system, which of the following methods would be most effective for identifying employee training needs?

Options :

A : Allowing employees to identify their own training needs

B : Conducting a needs analysis for each job category

C : Requiring all employees to complete the same training courses

D : Requiring supervisors to identify training for their employees

Answer: B

Question 4

Rank in order from first to last, the following steps in analyzing experiments. 1. Performing hypothesis tests on factors 2. Estimating a mathematical model 3. Checking assumptions 4. Using the model for prediction

Options :

A : 1,3,2,4

B : 1,4,2,3

C : 2,4,2,1

D : 3,2,4,1

Answer: A

Question 5

During the causes of a problem have been verified in the analysis phase of a six sigma project, they will form the basis of the solution in Much of the following phases?

Options :

A : Control

B : Define

C : Improve

D : Measure

Answer: C