Question 1

Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

Which two steps should the administrator configure to meet this requirement?

Choose 2 answers

Options :

A : Add a custom master-detail field for shoe designs on the Product object,

B : Create a custom object for shoe designs.

C : Use the standard object for designs.

D : Configure a custom lookup field for shoe designs on the Product object.

Answer: B,D

Question 2

In a support organization, you want to automatically update the case status to “Escalated” when the case has not been resolved within the specified time frame.

Which automation tool should be used to achieve this?

Options :

A : Workflow Rules

B : Process Builder

C : Assignment Rules

D : Escalation Rules

Answer: A

Question 3

AW Computing has six sales teams in a region. These teams always consists of the same account

manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same

customer?

Options :

A : Enable and configure standard opportunity teams with splits.

B : Enable account teams and show the users how to set up a default account team.

C : Create a queue for each team and assign account ownership to the queue.

D : Propose the users manually share all their accounts with their teammates.

Answer: B

Question 4

Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed

lost.

How should an administrator configure this requirement?

Options :

A : Select the requirement checkbox next to the loss reason field on the page layout.

B : Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.

C : Check the required checkbox on the Loss Reason field in Object Manger.

D : Configure a workflow rule to display an error if Loss Reason is blank

Answer: B

Question 5

Which Security feature is used to set Login Hours for Users?

(Select 1)

Options :

A : Company Information

B : Profile

C : Permission Set Groups

D : Permission Set

Answer: B

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