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Question 1

Which of the following is true about the relationship between the Account and Contact standard objects?

Options :

A : Account is the child object and Contact is the parent object

B : Account and Contact have a many-to-many relationship

C : Contact is the child object and Account is the parent object

D : Account and Contact are not related

Answer: C

Question 2

Universal Containers (UC) would like to count the number of open cases associated with each

account and update the account with this value every Friday evening. UC has several hundred open

cases at any given time.

What should the administrator use to complete this request?

Options :

A : Use a record trigger flow.

B : Use a scheduled process builder.

C : Use a Roll-Up summary.

D : Use a scheduled flow

Answer: D

Question 3

What is an example of a use case for an AppExchange application?

Options :

A : Managing social media accounts

B : Creating and sharing online surveys

C : Generating expense reports

D : Recording time spent on tasks

Answer: B

Question 4

Which wizard should you use to set up an approval process that uses just a single step?

Options :

A : Process Visualizer

B : Standard Wizard

C : Jump Start Wizard

D : Process Builder

Answer: C

Question 5

Lead record ownership was previously set to a Queue whenever new lead records were created in your Salesforce instance. The Chief Marketing Officer has dictated that this practice must be changed. The new process for Lead Ownership is to automatically assign ownership to an individual, based on the territory in which the lead resides, whenever the Lead is first created. What Salesforce feature would you utilize to fulfill this request?

Options :

A : Assignment Rule

B : Web-to-Lead

C : Escalation Rule

D : Web-to-Case

E : Workflow Rule

Answer: A