Question 1

Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list. Which solution should the consultant recommend?

Options :

A : Import the list as new Leads and update the Lead Source to “Purchased Lead”.

B : Import the prospects as Contacts and assign them to Accounts.

C : Import the list as new Leads and map the Campaign during import.

Answer: C

Question 2

Cloud Kicks has configured Einstein Activity Capture (EAC) for email and is waiting to deploy it. In the

meantime, a consultant is preparing training to help end users get up to speed on the product.

Which two points should the consultant include in the training information?

Choose 2 answers

Options :

A :

Users can choose to show emails added via EAC in the Related Lists activities view.

B :

Users must connect an email account to Salesforce and agree to terms before they can send emails in

Lightning.

C :

Users can set their Excluded Addresses list which takes priority over the global Excluded Addresses list.

D :

Users can share individual emails or make them private.

Answer: A,B

Question 3

Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines. What should the consultant do?

Options :

A :

Create three account teams.

B :

Create three opportunity stages.

C :

Create three sales processes.

Answer: C

Question 4

Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement?

Options :

A : Schedule a nightly batch job to find and post daily charges

B : Create a flow to alert the finance team to manually charge the account.

C : Utilize an application from the AppExchange

D : Develop Apex to connect with the Authorized.net API.

Answer: C

Question 5

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud.

Which metrics should the consultant analyze to determine the success of this goal?

Options :

A : Total number of Leads created by a Sales Rep

B : Lead to Opportunity Conversion Rate

C : Lead to Quote Conversion Rate

D : Total number of Leads by source

Answer: B

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