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Confidently Practice Online with Free CSFX Exam Cram

Practice your Customer Service certification test with free CSFX exam cram and take control of your certification preparation. At FreeExamCram, you can practice online for free using real CSFX exam dumps, verified questions, and expert-designed free online practice tests. Moreover our IBS CSFX exam cram backed by our confidence-boosting refund guarantee.

Exam Code: CSFX
Exam Questions: 166
Customer Service
Updated: 25 Nov, 2025
Viewing Page : 1 - 17
Practicing : 1 - 5 of 166 Questions
Question 1

Before sending a customer an email you should always:

Options :
Answer: D
Question 2

Obtaining information from customers in order to be responsive to their needs and improving the overall customer experience is known as: 

Options :
Answer: A
Question 3

The most common time wasting activity is:

Options :
Answer: B
Question 4

For organisations to improve their customer service they need to:

Options :
Answer: D
Question 5

Frequent interruptions:

Options :
Answer: D
Viewing Page : 1 - 17
Practicing : 1 - 5 of 166 Questions

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