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Question 1

The customer becomes satisfied when the process performs within the Upper Specification Limit (USL) and the Lower Specification Limit (LSL).

Options :

A : True

B : False

Answer: A

Question 2

What is the difference between DMAIC and DMADV?

Options :

A : DMAIC is for improvement for current processes, DMADV is for new products or a radical change in process

B : DMADV is only used in large organizations

C : They are two different "Religions" of improvement

D : DMAIC is for Green Belts

Answer: A

Question 3

Kanban establishes a means of monitoring production, conveyance, and delivery information such that efficient flow is established. The method used by Kanban is to require a ..........before anything moves.

Options :

A : Sign-off

B : Signal

C : Work order

D : Bell to ring

Answer: B

Question 4

Is the following problem statement well constructed?"During 2012 the average cycle time for a Michigan factory product named "B352" was 237 seconds vs. a target of 218 seconds representing a gap of 19 seconds over the target, costing the company $9356 per month or $112k per year. The goal of this project is to reduce the "B352" cycle time to 218 seconds by the end of Q3 2013."

Options :

A : No

B : Yes

Answer: B

Question 5

Which of the following does not represent the interquartile range?

Options :

A : The difference between the 75th percentile point and the 25th percentile point

B : measure of the middle 50% of the data set

C : The value that exceeds at least 75% of the data set

Answer: C