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Question 1

What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are 3 correct answers to this question.

Options :

A : Ready to Plan

B : Planned

C : Technically Complete

D : Cancelled

E : Released

Answer: A,C,D

Question 2

Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

Options :

A : A nightly activity list report generated via business rules that executes in 250 seconds

B : A report that references 21 different DTOs

C : A spare parts list that has 1500 pages

D : A service call summary for the week that returns 1000 records

Answer: B

Question 3

As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?

Options :

A : CoresSystems.Mobile.ApprovedEffortsModificationAllowed

B : CoreSystems.CoresystemsFSM.DL.Notifications.Enabled

C : CoreSystems.CoresystemsFSM.Mobile.

D : PushNotifications.ActivityChanges.En

Answer: A

Question 4

Which of the following is a mandatory field when you create a Smartform template?

Options :

A : Version

B : Label

C : Description

D : Category

Answer: D

Question 5

What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

Options :

A : Use pre-assembled reports.

B : Use pre-assembled queries.

C : Modify an existing query or create a new query.

D : Import queries.

Answer: B,C