Question 1

A Salesforce customer has plenty of data storage. Sales Reps are complaining that searches are bringing back old records that aren't relevant any longer. Sales Managers need the data for their historical reporting.What strategy should a data architect use to ensure a better user experience for the Sales Reps?

Options :

A : Create a Permission Set to hide old data from Sales Reps

B : Use Batch Apex to archive old data on a rolling nightly basis.

C : Archive and purge old data from Salesforce on a monthly basis.

D : Set data access to Private to hide old data from Sales Reps.

Answer: C

Question 2

Universal Containers has received complaints that customers are being called by multiple Sales Reps where the second Sales Rep that calls is unaware of the previous call by their coworker. What is a data quality problem that could cause this?

Options :

A : Missing phone number on the Contact record

B : Customer phone number has changed on the Contact record.

C : Duplicate Contact records exist in the system.

D : Duplicate Activity records on a Contact.

Answer: C

Question 3

UC has a roll-up summary field on Account to calculate the count of contacts associated with anaccount. During the account load, SF is throwing an “Unable to lock a row” error.Which solution should a data architect recommend, to resolve the error?

Options :

A : Leverage data loader platform API to load data.

B : Perform Batch job in parallel mode and reduce Batch size

C : Perform Batch job in serial mode and reduce batch size

D : Defer roll-up summary fields calculation during data migration.

Answer: B

Question 4

When designing a data model for the Customer 360 platform, which object feature is commonly used to enforce complex business logic and validation rules?

Options :

A : Field Dependencies

B : Workflow Rules

C : Triggers

D : Field History Tracking

Answer: C

Question 5

A large insurance provider is looking to implement Salesforce. The following exist.1. Multiple channel for lead acquisition2. Duplication leads across channels3. Poor customer experience and higher costsOn analysis, it found that there are duplicate leads that are resulting to mitigate the issues?

Options :

A : Build process is manually search and merge duplicates

B : Standard lead information across all channels

C : Build a custom solution to identify and merge duplicate leads.

D : Implement third-party solution to clean and event lead data.

E : Implement de-duplication strategy to prevent duplicate leads

Answer: A,B,D

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