Question 1

Which scenario BEST illustrates the swarming concept used during incident management?

Options :

A : An incident analyst rote escalates by assessing a consolidated list of next-level support teams and their area of expertise

B : A high-level specialist support team constantly reviews their incoming incident queue to respond instantly to escalations

C : A mid-level support team continually monitors escalated incidents to assigned teams to ensure they are making progress

D : A group of specialist teams meet and review a queue of escalated incidents to determine who should work on which one

Answer: D

Question 2

Engineering operational work to scale with a growing application is BEST achieved by addressing which of the following issues?

Options :

A : Staffing levels

B : Interruptions

C : Toil

D : On-call rotations

Answer: C

Question 3

Reliability is a key pillar to digital experience monitoring and the management of incidents.

Which of the following describes the BEST type of reliability monitoring strategy in SRE?

Options :

A : A strategy that uses traditional and familiar monitoring toots rather than advanced artificial intelligence

B : A strategy that instruments observability and provides monitoring insights across an components and layers

C : A strategy that focuses on monitoring and discovering useful patterns and the performance of all active networks

D : A strategy that harnesses advanced technologies to measure, analyze, and maintain the fitness of applications

Answer: B

Question 4

Which of the following is BEST described as the role responsible to maintain the live incident state document?

Options :

A : The logistics specialist

B : The communications lead

C : The planning specialist

D : The incident commander

Answer: C

Question 5

Before getting into the technical details of a Service Level Objective, what should be done?

Options :

A : Identify which tasks should be categorized as toil

B : Evaluate automation capabilities

C : Start a conversation from the customer’s point of view

D : Assess what resources would be needed to meet the Service Level Objective

Answer: C

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