Question 1

An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA).

The office needs to be able to identify inactive addresses and have them sync to the contact record. How should the consultant meet this requirement?

Options :

A : Set the inactive address on the Contact record through integration.

B : Select the "Inactive" checkbox on the Address record.

C : Develop a custom trigger to update the Contact record.

Answer: B

Question 2

A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful. Which two metrics should the consultant recommend? Choose 2 answers.

Options :

A : Percentage of staff logins each month

B : Volume of emails to the office

C : Time saved when creating business reports

D : Number of student phone inquiries

Answer: B,C

Question 3

A university wants a Salesforce solution that manages student applications and application reviewer assignments. Which solution should the consultant recommend?

Options :

A : Program Management Module

B : Case Management

C : Admissions Connect

D : Student Success Hub

Answer: C

Question 4

A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful. Which metric should the consultant recommend?

Options :

A : Number of student phone inquiries

B : Percentage of staff logins each month

C : Volume of emails to the office

Answer: B

Question 5

A consultant needs to migrate international students' contact and address information to a Salesforce Education

Data Architecture (EDA) environment with the State and Country Picklist feature enabled.

What should the consultant confirm before migrating the data?

Options :

A : Contact Multi-Addresses Enabled is checked.

B : All state and country values are ISO-3166 values.

C : Every contact has a state and country value.

Answer: B

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