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Question 1

one of the universal container customers allow maintenance only between 12:00noon to 1:00 pmOn which object should a consultant set operating Hours to meet this requirement?

Options :

A : Service territory number

B : Service territories

C : Service appointment

D : Account

Answer: D

Question 2

Which three objects are associated to the Work Type? Choose 3 answers

Options :

A : Service Appointments

B : Products Required

C : Resources

D : Skill Requirements

E : Articles

Answer: A,B,D

Question 3

One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work area afterward.How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?

Options :

A : Assign the Technician to a new Service Territory.

B : Remove the Technician as a Preferred Resource.

C : Create an Excluded Resource for the Account.

D : Create a new Work Order Validation Rule.

Answer: C

Question 4

Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.How should the Consultant meet this requirement?

Options :

A : Use the Assets without Products report.

B : Enable and customize the View Asset Hierarchy action.

C : Create custom reports and reference the Parent Asset and Root Asset fields.

D : Use standard reports and reference the Parent Asset and Root Asset fields.

Answer: D

Question 5

Universal Containers wants ensure that inventory needed for repair jobs is tracked and managed so Technicians have the material for their jobs. Which two ways should a Consultant recommend tracking these inventory requirements in Salesforce? Choose 2 answers

Options :

A : Products Required for Service Resources

B : Products Required for Service Appointments

C : Products Required for Work Order Line Items

D : Products Required for Work Orders

Answer: C,D