Question 1

Universal container want to track technician van stock and consigned productsHow can this will be accomplished using the field service lightning standard objectmodel

Options :

A : Service resources will track van stock. Location will track time and customer sites

B : Location will track van stock. Account will track consigned products

C : Service resources will track van stock. Products consumed will track item atcustomer-s site

D : Location will track van stock and items at customer-s site

Answer: B

Question 2

What is the most efficient way for a Consultant to keep Technicians proactively informed about updates to their Service Appointments and Work Orders in the Field Service mobile app?

Options :

A : Utilize Schedules Jobs from the Field Service Admin app.

B : Enable Notifications in Field Service Settings.

C : Utilize Triggers to send emails to relevant users.

D : Enable Push Notifications in the Service Console app.

Answer: B

Question 3

Universal Containers wants ensure that inventory needed for repair jobs is tracked and managed so Technicians have the material for their jobs. Which two ways should a Consultant recommend tracking these inventory requirements in Salesforce? Choose 2 answers

Options :

A : Products Required for Service Resources

B : Products Required for Service Appointments

C : Products Required for Work Order Line Items

D : Products Required for Work Orders

Answer: C,D

Question 4

Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling. Which two approaches will contribute to this goal? Choose 2 answers

Options :

A : Reduced Work Orders per Shift.

B : Reduced Overtime per Work Order.

C : Reduced Travel Time per Work Order.

D : Reduced Absences per Employee.

Answer: B,C

Question 5

A mobile technician uses parts present in their van to complete an on-site customer installation. The technician has marked the service appointment and work order as completed. They want to record the parts used in completing the job and adjust their van stock.Where should the technician record this information?

Options :

A : The Product Item Transactions Related List on the Product Item

B : The Work Order Line Item associated with the completed Work Order

C : The Products Consumed section on the Work Order

D : The Product Request Line Item associated with the Product

Answer: C

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